Privacy & Security

Zetben Privacy Policy — Your Information is Completely Safe with Us

Find out clearly how your personal data is collected, used, and kept secure at Zetben. We believe your privacy is a fundamental right.

Last Updated: January 1, 2026  |  Language: Bengali
Why You Can Trust Us

The Core Pillars of Zetben's Privacy Policy

Our privacy policy is not just words on paper — it is the foundation of how we operate every day.

End-to-End Encryption

All your data at Zetben is protected with SSL/TLS encryption. Your personal information and payment data are never transmitted unprotected.

Never Sold to Third Parties

Your personal information is never sold to advertisers or any third party. Zetben does not use your data for commercial purposes.

You're in control

At Zetben, you can view, update, or delete your personal information at any time. You have complete control over your data.

Compliance with International Standards

Zetben's privacy policy is built in accordance with international data protection standards (GDPR-inspired). Your information is stored with world-class security.

Advance Notice of Changes

Zetben will notify you by email or in-app notification before making any changes to the Privacy Policy. You'll never be kept in the dark.

Everything in Plain English

Zetben's privacy policy is intentionally written in plain, simple language — so you can understand everything without having to wade through legal jargon.

This Privacy Policy applies to the Zetben website (zetben.bet) and all associated services. This policy applies whether you are registering on Zetben, placing bets, or simply browsing the website. We understand how valuable your personal information is, and we handle it with the utmost care.

In short: Zetben uses your information solely to provide services and ensure security. We do not sell your data, share it with advertisers, or use it for any unnecessary purpose.

01
What Information We Collect
From registration through active use

Zetben only collects information that is necessary to provide you with our services and keep your account secure. Collecting data beyond what is needed goes against our policy.

Information Collected Directly from You

Data Type When It Is Collected Why It's Needed
Name & Date of Birth At Registration Age Verification & Identity Confirmation
Mobile Number Registration & Transactions Contact & OTP Verification
Email Address At Registration Notifications & Support
National ID For KYC Verification Identity & Age Verification
Payment Information On Deposits & Withdrawals Financial Transaction Processing

Automatically Collected Information

Some information is collected automatically while you use Zetben. This is done to improve site performance and ensure security:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Time spent on each page and where you came from
  • Betting History & Transaction Logs
  • Login time & location (district level only)

Important: Zetben never tracks your precise GPS location. Only IP-based approximate location is used, solely for fraud prevention purposes.

02
How Your Data Is Used
A Clear Description of Every Use

Zetben uses your information only for specific and legitimate purposes. Each piece of data and the reason it is used is clearly outlined below.

For Service Delivery

  • Creating and Managing Your Account
  • Processing bet & game results
  • Processing Deposits and Withdrawals
  • Applying bonuses & promotions
  • Providing Customer Support

For Security and Legal Compliance

  • Detecting Fraud & Money Laundering
  • Preventing Access by Minors
  • Detecting Multiple Accounts
  • Meeting Regulatory Requirements

For Service Improvement

  • Analyzing User Experience
  • Helping develop new features
  • Resolving Technical Issues on the Platform

What We Don't Do: Zetben does not sell your data to advertisers or share it with third-party marketing companies. Your information is never used for any new purpose without your consent.

03
Cookies & Tracking Technologies
What Are Cookies & How to Manage Them

Zetben uses cookies to keep the website running smoothly. Cookies are small files stored in your browser that help improve your experience.

Types of Cookies We Use

Essential Cookies

For login sessions, security, and core site functionality. The site cannot operate without these.

Analytics Cookies

Used to understand which pages are visited most. These can be turned off.

Preference Cookies

To remember your language preferences and display settings.

Advertising Cookies

Zetben does not use third-party advertising cookies.

How to Disable Cookies

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features on Zetben to stop working.

04
Who Your Data Is Shared With
Keeping You Informed with Full Transparency

Zetben never sells your data to third parties for commercial purposes. However, in limited circumstances, data may be shared to deliver our services or comply with legal requirements.

Who Your Information May Be Shared With

  • Payment Provider: bKash, Nagad & banking partners — solely to process transactions
  • KYC Verification Provider: Licensed Third Parties for Identity Verification
  • Security Experts: Fraud Detection & Cybersecurity Partners
  • Law Enforcement: In the case of a court order or lawful investigation

Strictly Prohibited: Sharing your information with ad networks, data brokers, social media platforms, or any unrelated third parties is strictly prohibited under Zetben's policy.

In the Event of a Business Transfer

Should Zetben undergo a merger or acquisition in the future, users will be informed in advance. Any new ownership will be required to uphold the same Privacy Policy.

05
Data Protection Measures
Technical & Organizational Security

Zetben follows the highest industry standards to protect your data — with strict controls applied not just at the technical level, but across the organization as well.

Technical Security

  • 256-Bit SSL/TLS Encryption on All Connections
  • Database Storage with AES-256 Encryption
  • Two-Factor Authentication
  • Regular Security Audits & Penetration Testing
  • 24/7 Cybersecurity Monitoring
  • Automated Detection of Suspicious Activity

Organizational Security

  • Only authorized personnel can access user data
  • All staff are bound by a signed confidentiality agreement
  • Regular Security Training for Staff
  • Users notified within 72 hours in the event of a data breach

What happens in the event of a data breach: In the event of a data breach, Zetben will notify affected users by email within 72 hours and advise them on the steps they should take.

06
Your Rights
Full Control Over Your Data

Zetben believes you have full ownership of your data. All of your rights are detailed below:

Right of Access

You can find out at any time what information Zetben holds about you. You can request a full copy of your data through Account Settings or by contacting Support.

Right to Rectification

You have the right to correct any inaccurate information on your account. Update it directly from your account profile or reach out to our support team.

Right to Erasure

After closing your account, you may request deletion of all data beyond what is legally required. Zetben will action this request within 30 days.

Right to Data Portability

You have the right to download all your data in a readable format (CSV or JSON). Contact support and your data will be delivered within 7 business days.

Right to Object to Processing

You can object to your information being used for any specific purpose. To stop marketing communications, simply unsubscribe at any time.

Right to Restrict Processing

Under certain circumstances, you may request that the use of your data be temporarily restricted. During this period, Zetben will only store your data and not process it.

To exercise any of your rights, email us at: support@zetben.bet

07
Data Retention Period
How long data is kept and why

Zetben does not retain your data longer than necessary. Each category of information has a defined retention period.

Data Type Retention Period Reason
Account Information For the Duration of Active Account + 5 Years Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years After Account Closure Identity Verification Law
Customer Support Chat 3 Years Dispute Resolution
Login Logs 1 Year Security Monitoring
Marketing Preferences Until You Withdraw Your Consent As per your preference

Upon Expiry: Once the retention period expires, your data is automatically deleted or fully anonymized, unless we are required to keep it by law.

Frequently Asked Questions

Privacy Policy FAQs

The most frequently asked questions about Zetben's Privacy Policy.

No, Zetben does not share your mobile number with any third party. It is used only for OTP verification and critical security notifications. During payment processing, only the relevant payment gateway receives the information required to complete the transaction.

After account closure, most data is deleted once the designated retention period ends. However, transaction records and KYC documents must be kept for 5–7 years for legal compliance. Once the legal retention period expires, all data is permanently deleted.

Zetben does not track your exact GPS location. Only your approximate country and region are determined from your IP address, and this is used solely to prevent fraud and unauthorized access.

You will be notified at your registered email address at least 30 days before any significant changes to our Privacy Policy. A clear notice will also be displayed on the website. For minor updates, the "Last Updated" date at the top of the page will be revised accordingly.

Send an email to support@zetben.bet with the subject "Data Copy Request". After your identity is verified, your complete data will be sent to you via a secure link within 7 business days.

No, Zetben is strictly for users aged 18 and above. Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately. We do not knowingly collect any data from children.
Related Pages
Terms & Conditions Responsible Gaming FAQ Help Center About Us
Security Overview
SSL 256-Bit Encryption
Your Data is Never Sold
Two-Factor Authentication
24/7 Security Monitoring
GDPR-Inspired Standards
Regular Security Audits
Questions About Privacy?

Our dedicated support team is ready to help.

Support@zetben.bet

Go to Support
Your information is completely secure

Join Zetben Today in a Safe Environment

Your privacy is our top priority at Zetben. Register today and enjoy a worry-free betting experience.

By registering, you agree to Zetben's Privacy Policy and Terms & Conditions

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